At aiwin88, your privacy is our priority. This document transparently explains how we collect, use, store, and protect your personal data as a member of our online casino platform in Malaysia. We are committed to ensuring your information is handled responsibly, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core values that guide how we handle your personal information
Aiwin88 only collects personal data that is strictly necessary to provide our services. We do not collect excessive information, nor do we retain data that is no longer relevant to its original purpose.
Every piece of data collected by aiwin88 has a clearly stated purpose. Your data will not be used for any other purpose without your prior consent, unless required by law.
All data stored and transmitted through the aiwin88 platform is protected with 256-bit SSL encryption, equivalent to international banking standards. Your financial data is fully encrypted at every stage.
Aiwin88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once that period has elapsed, data will be securely deleted or anonymised.
We believe you have the right to know exactly what we do with your data. This aiwin88 Privacy Policy is written in plain, easy-to-understand language — no confusing technical jargon or surprising hidden clauses.
Aiwin88 is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular security audits to ensure our data handling practices remain aligned with the latest standards.
This Privacy Policy is issued by aiwin88 ("we", "platform", or "aiwin88") and applies to all users who access or use our services on the website aiwin88.biz as well as any related applications or services.
As an online casino platform operating in Malaysia, aiwin88 understands that member trust is our most valuable asset. A large part of that trust depends on how we handle your personal information. We do not take this lightly — your privacy is not merely a legal obligation to us; it is a core value upheld across the entire aiwin88 organisation.
By using the aiwin88, you give your consent to the collection and use of your personal data as described in this document. If you do not agree with any part of this Privacy Policy, please discontinue use of our platform and contact us to delete your account and associated data.
Aiwin88 collects various types of personal data depending on the context of your interaction with our platform. Below is a detailed breakdown of the data types collected:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, document images | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, important notices, customer support |
| Financial Data | Payment methods (TnG, GrabPay, FPX, etc.), transaction history | Processing MYR deposits and withdrawals |
| Usage Data | Game history, betting habits, login sessions, account activity | Service improvement, fraud detection |
| Technical Data | IP address, device type, web browser, operating system | Account security, platform optimisation |
| Communication Data | Live chat records, emails, complaints, and feedback | Enhanced customer support and complaint resolution |
We do not collect sensitive data categories such as health data, religious beliefs, or political views unless directly relevant to your own request or required by law.
Aiwin88 collects your personal data through the following channels:
Aiwin88 uses collected personal data solely for legitimate and specific purposes. The following is a complete list of how aiwin88 uses your data:
Aiwin88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, we may share certain data in the following limited circumstances:
Aiwin88 may share data with carefully selected third parties who work on our behalf for specific purposes, including:
All third parties working with aiwin88 are bound by strict confidentiality agreements and are only permitted to use your data for purposes agreed upon with us. They are not authorised to share your data with any other party.
Aiwin88 may disclose your personal data to the relevant authorities where required by Malaysian law, court order, or to assist in authorised criminal investigations.
Aiwin88 implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by aiwin88:
You have the right to request a copy of the personal data aiwin88 holds about you. Requests will be processed within 21 business days.
You have the right to request correction of any inaccurate or outdated personal data held in your aiwin88 records at any time.
You may request the deletion of your personal data, subject to mandatory retention requirements under applicable Malaysian law.
You have the right to object to the processing of your data for direct marketing or profiling purposes by aiwin88 at any time.
You may request your data in a machine-readable format for transfer to another service provider where applicable.
In certain circumstances, you may request that aiwin88 restrict the processing of your data while a dispute is being resolved.
To exercise any of the rights above, please contact the Privacy Officer team aiwin88 via email at privacy@aiwin88.biz. Please include your full name and account number to facilitate processing. aiwin88 will respond within 21 business days.
The aiwin88 website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies used by aiwin88:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect your ability to use the aiwin88 platform to its full extent.
The aiwin88 platform is exclusively for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
If you believe that a minor under the age of 18 has registered for or is using the platform aiwin88, please contact us immediately at privacy@aiwin88.biz. We will take immediate action to investigate and delete the account along with all associated data without delay.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way aiwin88 handles your personal data, please reach out to us through the following channels:
Our team is committed to responding to all privacy-related enquiries within 21 business days. For urgent cases involving potential data breaches, we will respond within 72 hours.
This Privacy Policy may be updated from time to time. Any material changes will be communicated to members via an in-account notice or email. The effective date of the latest version is 10 January 2026.
The Bahasa Malaysia version of this document is the definitive version for all privacy matters within the scope of the aiwin88 platform in Malaysia.
Create an account at aiwin88 with complete confidence — your personal information is protected by a multi-layered security system that fully complies with Malaysia's PDPA standards. Enjoy over 500 premium games, fast deposits via TnG, GrabPay, and FPX, plus 24/7 customer support always ready to assist. For users aged 18 and above. Terms & conditions apply.